Cindy handles carrier billing for access to Citizens’ network. She is responsible for running and submitting reports, governmental filings, and certifications as required throughout the year. Cindy is also instrumental in reviewing service orders and performing billing and service audits to ensure accuracy. At any given time you might get to speak with her on the phone if you call in with a billing question.
What is your favorite thing to do on your off time?
Spending time with my daughter.
What is a little known fact about you?
I was in musicals, plays, and talent shows in high school and enjoyed being on stage. Most people see me as a quiet person and are surprised to learn that about me. More recently, I have helped provide some of the entertainment at our company holiday dinners as June Carter Cash and Dolly Parton.
What type of music do you like?
I listen to various types of music. I have been playing the ukulele for a little over a year now, and I’m always listening for the next song I want to learn how to play. I also enjoy rewriting song lyrics.
What is the secret to a good life?
Be thankful for each day God gives you. A positive mindset can help you overcome anything you may experience.
Tell us about a pet peeve you have.
When people tell you they will do something and never follow through on their word.
What do you remember most about your first job?
I worked as a dietary aide in the kitchen at a nursing home when I was a teenager. One day I dropped a large container of applesauce and it went all over me and everything else… the floor, tables, appliances, even the ceiling! My coworker and I cleaned it all up which included mopping the ceiling.
What makes you feel most alive?
Being a mother to my daughter and watching her learn and grow. She has Down syndrome and Autism. She and I have been going to various therapy appointments every week for her whole life. She has to work hard for things that come naturally to most people. But when she achieves a skill, the accomplishment is so much sweeter! I have learned to appreciate the small things; they are what truly matter the most.