Matt Cox, Central Office Technician

At Citizens, Matt’s days are never the same. In the technology industry, there is always something new to learn, something to test, and something that needs to be worked on. On occasion, Matt’s phone will ring at 2 am, and he’ll get out of the house in a hurry to fix a problem to ensure our customers are able to go about their day without interruption and are satisfied. It takes a lot of care and maintenance to keep the equipment running and to provide services to our customers. Matthew is dedicated to customer service and committed to technology.

What is your favorite thing to do on your off time?

Spend time with my wife and 4 kids!

What is a little known fact about you?

I was a janitor before coming to Citizens. Yes, shiny floors and clean restrooms are a priority for me!

What is your favorite thing about your home?

I love and hate the fact that I have no basement! Seriously, my favorite thing is being there with my family!

What is the scariest thing you’ve ever done for fun?

Drive a school bus!

What is the secret to a good life?

Knowing Christ.

Tell us about a pet peeve you have.

Push your chair back up to the table when you get up. I don’t want to trip over it!

What do you remember most about your first job?

Stripping dirty floors and refinishing them back to a beautiful shiny floor.

Have you ever disliked something and then changed your mind?

Stuffing – like at Thanksgiving.

Tell us about something on your bucket list.

Drive a tour bus – like for a touring musician. I love driving big vehicles and I think tour buses are the coolest. Maybe one day…