Welcome to Citizens! We are a regional full service communications provider offering land-line telephone, VoIP, IPTV Video, web and e-mail hosting, DSL, and FTTP (Fiber to the Premise: Business Ethernet and FTTH, Fiber to the Home), serving 7 counties in Southwest Virginia.
You may be experiencing any of the following: Someone tells you they tried to call you but the call didn’t get through or the call rang on their end but your phone did not ring. A call came through but the quality was poor. A call came through but the caller ID was incorrect. Citizens … Continue reading
Over the last several weeks, we have noticed an increase of robo-calls within our service area. While robo-calls are not a new phenomenon, this latest surge in calls has proven both annoying and frustrating. In addition, there appears to be two different scenarios affecting customers of Citizens Telephone Cooperative at this time. In the first … Continue reading
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Citizens, a full-service communications, and entertainment provider headquartered in Floyd, Virginia announced today that the veteran, rural, landline telephone company will once again provide cellular phone service to Floyd County and surrounding communities. The locally-owned Cooperative will be a carrier on the largest national cellular network and will offer a variety of cell phones and … Continue reading
Citizens, your local voice, video, and data provider recently announced the launch of a daily community show scheduled to air on Citizens Digital Channel 20, Analog Channel 2 beginning Thursday, September 12, 2013. “The Community Show is a show about the community for the community” stated Casey Worley, Anchor of The Community Show. The Community … Continue reading
On July 31, 2013, Citizens Telephone Cooperative, Inc. (Citizens) announced the completion of construction on its BTOP (Broadband Technologies Opportunities Program) CCI (Comprehensive Community Infrastructure) Project. The $11.5 million project, titled New River Valley – Regional Open Access Network (NRV-ROAN), was completed on schedule and on budget. The completed project placed 200 miles of fiber … Continue reading