Welcome to Citizens! We are a regional full service communications provider offering land-line telephone, VoIP, IPTV Video, web and e-mail hosting, DSL, and FTTP (Fiber to the Premise: Business Ethernet and FTTH, Fiber to the Home), serving 7 counties in Southwest Virginia.

Citizens will be Closed on Good Friday, April 18. For your convenience payments can be made online at citizens.coop or through our after-hours drop box. We welcome your visit on the following business day. Have a Safe and Happy Holiday.

Latest News

Citizens TV Negotiations with ViaCom

Citizens, the local digital and analog television provider is in negotiations with Viacom, owner of MTV Networks, to continue offering their channels, but believes the current proposal from Viacom would have costly repercussions for the company’s customers. While we are restricted from talking about specific rates, Viacom demanded a rate increase that’s 40 times the … Continue reading

Posted in: News

phone-scam

Annoying robo-calls plague phone customers

Over the last several weeks, we have noticed an increase of robo-calls within our service area. While robo-calls are not a new phenomenon, this latest surge in calls has proven both annoying and frustrating. In addition, there appears to be two different scenarios affecting customers of Citizens Telephone Cooperative at this time. In the first … Continue reading

Posted in: News

Citizens Re-Launching Cellular Phone Service

Citizens, a full-service communications, and entertainment provider headquartered in Floyd, Virginia announced today that the veteran, rural, landline telephone company will once again provide cellular phone service to Floyd County and surrounding communities. The locally-owned Cooperative will be a carrier on the largest national cellular network and will offer a variety of cell phones and … Continue reading

Posted in: Community News News

“The Community Show” Coming to Citizens TV

Citizens, your local voice, video, and data provider recently announced the launch of a daily community show scheduled to air on Citizens Digital Channel 20, Analog Channel 2 beginning Thursday, September 12, 2013. “The Community Show is a show about the community for the community” stated Casey Worley, Anchor of The Community Show. The Community … Continue reading

Posted in: Community News News

cover

Citizens completes BTOP Comprehensive Community Infrastructure Project

On July 31, 2013, Citizens Telephone Cooperative, Inc. (Citizens) announced the completion of construction on its BTOP (Broadband Technologies Opportunities Program) CCI (Comprehensive Community Infrastructure) Project. The $11.5 million project, titled New River Valley – Regional Open Access Network (NRV-ROAN), was completed on schedule and on budget. The completed project placed 200 miles of fiber … Continue reading

Posted in: Btop News Community News News

Citizens TV Negotiations with ViaCom

Citizens, the local digital and analog television provider is in negotiations with Viacom, owner of MTV Networks, to continue offering their channels, but believes the current proposal from Viacom would have costly repercussions for the company’s customers. While we are restricted from talking about specific rates, Viacom demanded a rate increase that’s 40 times the … Continue reading

Posted in: News

phone-scam

Annoying robo-calls plague phone customers

Over the last several weeks, we have noticed an increase of robo-calls within our service area. While robo-calls are not a new phenomenon, this latest surge in calls has proven both annoying and frustrating. In addition, there appears to be two different scenarios affecting customers of Citizens Telephone Cooperative at this time. In the first … Continue reading

Posted in: News

Citizens Re-Launching Cellular Phone Service

Citizens, a full-service communications, and entertainment provider headquartered in Floyd, Virginia announced today that the veteran, rural, landline telephone company will once again provide cellular phone service to Floyd County and surrounding communities. The locally-owned Cooperative will be a carrier on the largest national cellular network and will offer a variety of cell phones and … Continue reading

Posted in: Community News News

“The Community Show” Coming to Citizens TV

Citizens, your local voice, video, and data provider recently announced the launch of a daily community show scheduled to air on Citizens Digital Channel 20, Analog Channel 2 beginning Thursday, September 12, 2013. “The Community Show is a show about the community for the community” stated Casey Worley, Anchor of The Community Show. The Community … Continue reading

Posted in: Community News News

cover

Citizens completes BTOP Comprehensive Community Infrastructure Project

On July 31, 2013, Citizens Telephone Cooperative, Inc. (Citizens) announced the completion of construction on its BTOP (Broadband Technologies Opportunities Program) CCI (Comprehensive Community Infrastructure) Project. The $11.5 million project, titled New River Valley – Regional Open Access Network (NRV-ROAN), was completed on schedule and on budget. The completed project placed 200 miles of fiber … Continue reading

Posted in: Btop News Community News News

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