SMTP Authentication

SMTP Authentication

SMTP Authentication allows us to verify your identity before sending mail through our server. This verification allows us to help curtail the spread of spam generated by mailcious apps. and viruses. To use SMTP Authentication, your email software must support this feature. Below, you will find information on how to configure the most commonly used email clients for Windows and Macintosh that support SMTP Authentication.

Configuring your Email Client to use SMTP Authentication

Windows

Macintosh

Email programs that do NOT support SMTP authentication

SMTP Authentication is NOT supported in older email programs such as Netscape 3.x, Eudora 3.x or Eudora Lite. If you use one of the versions that do not support SMTP Authentication, you will need to upgrade to a higher version. If an upgrade is required, we recommend that you back up your messages and address book before upgrading.

Windows

Netscape Messenger 4.7x – 4.8

  1. Open Netscape Messenger.
  2. Select Preferences from the Edit menu.
  3. Click the [+] next to Mail & Newsgroups to expand the selection.
  4. Click Mail Server on the left.
  5. Type smtp.swva.net in the Outgoing mail (SMTP) server: field.
  6. Type your email address into the Outgoing mail server username: field.
  7. Click OK.

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Netscape Mail 6.x and 7.x

  1. Open Netscape.
  2. Click Mail on the Tasks menu.
  3. On the Edit menu, click Mail/News Account Settings… (NS 6.x) or Mail & Newsgroups Account Settings… (NS 7.x).
  4. In the left pane of the Account Settings window, click to select Outgoing (SMTP) Server.
  5. In the Server name: field, type in smtp.swva.net.
  6. Select User name and password. In the User Name: field, enter your email address.
  7. Click OK.
  8. You will prompted for your password when sending a message. Enter your email password in the dialog box. To have Netscape save your password, click to select Use Password Manager to remember this password option when prompted for your password.

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Outlook Express 4, 5 and 6

  1. Open Outlook Express.
  2. Select Accounts ( from the Tools menu.
  3. Click the Mail tab (or go to Email Service tab for Outlook 98).
  4. Select your email account and click the Properties button.
  5. Click the Servers tab.
  6. On the Servers tab, select My server requires authentication.
  7. Click the Settings button.
  8. Under Logon Information , select Use same settings as my incoming mail server
  9. Click OK then click Close .
  10. Exit from Outlook Express. The next time you start the program the new settings will take affect.

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Outlook 98 and 2000

  1. Open Outlook.
  2. Select Accounts (or Services for Outlook 98) from the Tools menu.
  3. Click the Mail tab (or go to Email Service tab for Outlook 98).
  4. Select your email account and click the Properties button.
  5. Click the Servers tab.
  6. On the Servers tab, select My server requires authentication.
  7. Click the Settings button.
  8. Under Logon Information , select Use same settings as my incoming mail server
  9. Click OK then click Close .
  10. Exit from Outlook. The next time you start the program the new settings will take affect.

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Outlook 2002 (XP)

  1. Open Outlook.
  2. Select E-mail Accounts from the Tools menu.
  3. Select View or change existing e-mail accounts .
  4. Click Next.
  5. Select your email account and click the Change button.
  6. Click the More Settings… button.
  7. Click the Outgoing Server tab.
  8. Place a check in My outgoing server (SMTP) requires authentication.
  9. Under Log on Using , select Use same settings as my incoming mail server
  10. Click OK, and then click the Next button.
  11. Click Finish.
  12. Go to the File menu and select Exit.The next time you start Outlook the new settings will take affect.

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Eudora 4.3 and higher

  1. Open Eudora.
  2. Select Options from the Tools menu.
  3. Under the Category heading on the left, click Sending Mail .
  4. Select Allow authentication on the right side of the Options window. You can also do this for your personalities under Tools: Personalities. Note:
  5. Change Secure Sockets When Sending at the bottom of the window to Never.
  6. Click OK.

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Macintosh
Netscape Mail 6.x and 7.x

  1. Open Netscape.
  2. Click Mail on the Tasks menu.
  3. On the Edit menu, click Mail/News Account Settings… (NS 6.x) or Mail & Newsgroups Account Settings… (NS 7.x).
  4. In the left pane of the Account Settings window, click to select Outgoing (SMTP) Server.
  5. Click to select Always use name and password check box.
  6. In the User Name: box, enter your email address.
  7. Click OK.
  8. You will prompted for your password when sending a message. Enter your email password in the dialog box. To have Netscape save your password, click to select Use Password Manager to remember this password option when prompted for your password.

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Outlook Express 5

  1. Select Accounts from the Tools menu.
  2. Select your email account and click the Edit button.
  3. Under Sending Mail at the bottom, click the Click here for advanced sending options.
  4. Place a check next to SMTP server requires authentication.
  5. Select Log on using: and enter your email address in the Account ID: field and your password into the Password: field
  6. Click the Close button in the upper left of the Advanced Sending Options drop down window to return to the Edit Account window.
  7. Click OK.
  8. Click the Close button in the upper left of the Accounts window.
  9. Quit Outlook Express. The next time you start Outlook Express the new settings will take affect.

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OS X Mail

  1. Open OS X Mail.
  2. Select Preferences from the Mail menu.
  3. Select your account and select Edit.
  4. Select Add server from the Outgoing Mail Server menu.
  5. In the SMTP Server Options dialog window, type smtp.swva.net in the Outgoing Mail Server: field.
  6. Select Password from the Authentication menu.
  7. Enter your email address in the User name: field.
  8. Type your password into the SMTP Password field.
  9. Click OK.

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Entourage

  1. Open Entourage.
  2. Select Accounts from the Tools menu.
  3. Select your email account from the list and click the Edit button.
  4. Click the button labeled Click here for advanced sending options under “Sending Mail” at the bottom.
  5. Place a check in the box labeled SMTP server requires authentication.
  6. Select Log on using and type your email address into the Account ID: field and your email password into the Password: field.
  7. Close the advanced sending options dialog box.
  8. Click OK.

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