Community Wi-Fi
Experience a Secure Wi-Fi Network
throughout our communities.
You can never be too safe, especially with your personal information.
Citizens Community Wi-Fi is a managed service that is a unique community Wi-Fi solution, differentiated from other dedicated public, private, and large cable company network Wi-Fi in place today. SmartTown adds network security and community-defined content filtering to provide private, secure, and safe online experiences.
How SmartTown Works
Find Location
Locate a SmartTown Community Wi-Fi location in your community's public spaces.
Set Up
Complete a simple and easy set up process, taking no more than a few minutes.
Authenticate
Once authenticated, users don't need to log in every time they connect to SmartTown Community
Wi-Fi
Connect
Enjoy secure, encrypted internet access with advanced content filtering
Secure Wi-Fi on the go from Citizens
Your online world is not contained within your home – and now your internet service isn't either! Citizens is now offering SmartTown, a secure, authenticated Wi-Fi connection that allows Citizens customers to access a secure network around the community. Put to rest your worries about security, mobile data usage, connectivity, and roam freely.
SmartTown FAQ
SmartTown Community Wi-Fi is a new service that provides a safe and secure Wi-Fi experience to subscribers and visitors in the community. SmartTown Community Wi-Fi utilizes the latest network security and content filtering to provide a private, secure, safe, and authenticated experience.
No, it is a simple process that should take no more than a few minutes to set up on mobile devices. There is no requirement for a user to provide any personal information or any type of payment.
Citizens is building community Wi-Fi in public spaces throughout our service area. This fully managed service will enable EMS, First Responders, visitors and subscribers to securly connect to Wi-Fi wherever SmartTown Community Wi-Fi is available.
If the user has downloaded the Passpoint profile, they will automatically connect to the network. For visitors/guests, access is provided by a QR code or through a captive portal with SSID: Citizens Community WiFi
SmartTown Community Wi-Fi is a secure Wi-Fi service, but it is not an open network. To ensure users on the SmartTown network are safe, connecting to the network requires an authentication process. This process ensures that a user’s data is encrypted, and their data is fully protected with a network-level security application to proactively keep malicious websites, viruses, and intrusions away from the network, 24/7.
Wi-Fi CERTIFIED Passpoint® is an industry-wide solution that streamlines Wi-Fi access and eliminates the need for users to find and authenticate a network each time they visit.
Key Features of Passpoint include:
- Automatic network discovery and selection
- Seamless network access and roaming between access points
- Enhanced WPA3TM security
No, once a user downloads the Passpoint profile, the user will automatically connect to the SmartTown Community Wi-Fi.
Point-of-sale machines, cameras, and other connected devices are not Passpoint compatible. However, a hidden SSID for connected devices can be activated on community hotspots to allow for connectivity of these devices.
Yes, Citizens SmartTown Community Wi-Fi utilizes the latest network security and content filtering to provide a private, secure, safe, and authenticated experience for users