Important Notice Regarding Your
ACP Discount On Your Citizens Internet Service

The FCC recently announced that the Affordable Connectivity Program (ACP) could run out of funds. The projected time is April 2024 (this date is an estimate and may change). As a result, the FCC has started taking steps to wind down the ACP. What this means for you:

• ACP applications and enrollments/renewals will not be processed after 5:00 pm on February 6, 2024.
• Households who have applied, been approved, and are receiving the monthly internet discount before February 8, 2024, will continue to receive their ACP monthly benefit until ACP funds run out, as long as the household remains enrolled in the program.
• After the ACP funds run out (projected April 2024), households participating in the ACP will no longer receive the ACP discounts. This means the discount of up to $30 will be removed from your Citizens Internet bill.

While the projected end date is April 2024, this date could change. There is still a possibility that Congress could decide to increase their funding, or the funds they do have could last longer than expected. NO ACTION IS REQUIRED FROM YOU AT THIS TIME.

As we learn more information from the FCC, we will communicate the changes to you and allow you to change your Internet plan to best suit your budget.

If you have questions, please contact our Discounted Services team by calling 540.745.9583.

Sincerely,
Discounted Services Team