Citizens begins upgrades to increase broadband speeds

FLOYD, VA – Citizens Telephone Cooperative (Citizens) recently announced plans to upgrade facilities to increase broadband speeds in its service areas. “It’s been in our plans for several years now and we have recently started the construction phase. Increasing broadband speeds in our service area is necessary to meet our customer demands for faster Internet connections and increases opportunities for economic development. Increased speeds will be achieved through a variety of technologies with the new top download speed of 100Mbps for residential customers. The current top speed available to our Business Ethernet customers is 10Gbps (10,000Mbps) symmetrical and we are working to increase that to 100Gbps (100,000Mbps). The deployment of these technologies provides flexibility for future products and services requested by customers” stated Greg Sapp, CEO & General Manager of the Cooperative.

The investment in upgrades is costly for Citizens, but is necessary to continue our cooperative mission. Eligible subscribers will see their speeds increase, but will not see rate increases unless they opt for even higher speed services.

“Citizens continually monitors technology and innovation to determine the viability of future offerings for our subscribers. This project will be handled in phases and will be marketed as a CitiZip branded service to highlight the greater speeds. The first phase will occur in and around the Town of Floyd with available download speeds of 10Mbps, 25Mbps, 50Mbps, and 100Mbps. Upgrade plans within the town limits will be shared at an upcoming Town Council Meeting with deployment set to begin in September 2014 stated Dennis Reece, COO and Assistant General Manager.”

Citizens Telephone Cooperative is a full service provider of residential and business landline and cellular telephone service, high speed Internet services and digital video services. Analog cable is also provided in portions of its service area. PC Repair, virus protection, web design and hosting services are also available. Systematical Business Ethernet is also available as well as Home Security and Citizens Medical Alert.