In 2024, Citizens Telephone Cooperative (Citizens) completed a $40 million fiber-to-the-home project covering Floyd County, VA. Besides residential services, Citizens connects businesses and industrial parks in multiple counties in Southwest Virginia with a robust middle-mile fiber network.

Senators Mark Warner and Tim Kaine recently announced that Citizens Telephone Cooperative has now been awarded funding from the Appalachian Regional Commission (ARC) enabling the Internet company to expand the middle-mile fiber network. This project will encompass 26,400 linear feet of fiber to connect 285 businesses with up to 10 Gbps speeds. The complete article can be read at warner.senate.gov/public/index.cfm/2025/2/warner-and-kaine-announce-540-000-in-federal-funding-for-floyd-county The article features quotes from U.S. Senators Mark R. Warner and Tim Kaine (both D-VA), who emphasized the positive impact of federal funding on local communities.

Citizens plans to bolster broadband connectivity in Grayson and Dublin Industrial Parks as well as in Blacksburg at the Virginia Tech Corporate Research Center. Citizens’ CEO & General Manager, Donna Smith, added “Our heritage has been built on connecting people and communities. We will continue to do just that with this funding to connect industrial parks and businesses allowing local companies to be more competitive, more productive, and expand jobs in the area.”

Citizens is a member-owned Cooperative providing fiber optic Internet, telephone, and TV to Floyd County and surrounding communities for over 110 years. Citizens provides symmetrical broadband and hosted phone solutions for businesses, schools, government agencies, and industrial parks throughout Southwest Virginia. Hours of operation are 8 am to 5 pm Monday - Friday; and 9 am to 12 pm on Saturday. Citizens is located at 220 Webbs Mill Road, Floyd, VA 24091.