Set up your Citizens Advanced WiFi powered by Plume HomePass®

Download the Plume app from either the Apple Store or Google Play. Next, launch the Plume app

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apple-app-store  google-app-store


SIGN IN using the credentials given when subscribing to Citizens Advanced WiFi powered by Plume HomePass


Enter Password


Verify the email that is associated with your Plume HomePass account


Next, there are a few steps to setup your SuperPod. There is an option for Advanced setup, if needed.


Enter your Wi-Fi name and password. There will be a series of helpful on-screen tips for additional pod placement.


If you have more than one pod, plug it in and add it to your network now.


Be sure to enable notifications. This will help you be aware of your home network activity.


The Plume app will prompt you to join the new Wi-Fi network.


Finally, after you’ve allowed Plume to join your network, you’ll be taken to the home screen.

Over the next 24 hours, your new Plume Wi-Fi network will optimize to create the best performance for your connected devices.