Citizens will be Closed in observance of Independence Day on Friday, July 3rd and Saturday, July 4th.
We welcome your business on Monday, July 6th. To pay a bill, report a trouble, or get 24/7 technical support, call 540.745.2111 or 276.637.6485.
You may also reach us through your Citizens E-Care account.

Citizens Still Serving Community while Office is Closed to Public
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Frankie Turpin, Accounting Specialist

At Citizens, Frankie can be seen wading through various accounting activities including timesheets, invoices, and accounts payable. He also enjoys getting outside during breaks and lunches when possible.

What is your favorite thing to do on your off time?

I enjoy spending time with my son, Zach, and my parents. Baseball, tennis, walking, and going to benefit fundraisers with them are some of my favorite things.

What is a little known fact about you?

A goal of mine is to visit all of the Major League Baseball stadiums. This year, I knocked San Diego and Milwaukee off my list. The only one remaining is Toronto.

How do you use your Volunteer Time Off?

Last year, I used some of it to help out the Pulaski Humane Society. This year, I will probably use it to help walk dogs for the Floyd Humane Society.

What is your favorite thing about your home?

That it’s not crowded. I enjoy visiting big cities but am very thankful that I don’t live in one.

What makes you feel most alive?

Traveling. I love visiting different places – baseball stadiums, parks, beaches, museums, etc. Helping out people and animals is also very rewarding and humbling.