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To treat you as our top priority
To offer polite, courteous service
To be knowledgeable about our products and services
To suggest additional products and services to benefit your individual needs
To handle any concern, shortcoming, or service trouble professionally and in a timely manner
To offer accurate and efficient billing and bookkeeping
To honor warranties on hardware by replacing, repairing or refunding as necessary
To give the highest regard to confidentiality and security to protect your account and personal information
To use your account information solely for business purposes, and not release it to outside sources without permission
To provide a safe environment to conduct business
To present our products and services in a clear manner
To make every effort to answer any questions you may have
To give good-faith estimates on products and services
 
© Copyright 2007 Citizens
All rates exclude applicable taxes, surcharges and franchise fees and all programming and rates are subject to change without notice. Offers and services are subject to prior credit approval. Activation, installation and/or first month payment may be required. Other restrictions may apply. Paks require one-year commitment. Price assumes use of electronic billing, auto payment from bank or credit card account. If online services are not used and printed invoice is requested, a $1.50 will be added to bill; $1.50 will be added to bill if auto payment option is not used. All services may not be available in all areas.