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Citizens Telephone Service

**$29.95 when purchased separately. Unlimited calling to anywhere in the 48 contiguous United States. Requires Citizens local or digital residential phone service and Citizens Long Distance. For direct-dialed domestic voice calls. Not intended for data and commercial use. Citizens reserves the right to immediately suspend, restrict, bill usage charges, or cancel service without prior notice if Citizens determines that usage is not consistent with residential customer voice usage.

It is the mission of Citizens to provide you with quality service, excellent support, and advanced technology. While your primary residence is listed as your E911 address in our records, Citizens strongly suggests that you contact the local E911 Office at (540) 745-9352 to obtain a separate address for any barns, garages, or dwellings that contain a phone line to ensure your safety. By obtaining a separate E911 address for additional phone lines located on your property, emergency services will know exactly where to respond when 911 is called in the case of an emergency. Once a E911 address is assigned, please contact Citizens at (540) 745-2111 to update your account records. Citizens has the right to refuse to maintain any line that is run from the NID to a separate structure on the property other than lines installed by Citizens. Lines installed by anyone other than Citizens will be indistinguishable from the primary residence for E911 purposes.

Order Processing — $10.00        Line Activation — $35.00

Citizens Long Distance Plans

Choose a plan that’s right for you.

Unlimited Long Distance

Add to any existing phone bundle for only $19.95**

Price Shoppers — 5¢ minute

Nights and all weekend, 7¢ days all state-to-state,
10¢ days all in-state, $5.95 per month

Citizens One Rate — 10¢ minute

Anytime, anywhere, $4.95 per month

Citizens Three — 10¢ minute

Nights and all weekend, 20¢ minute daytime

Citizens One — 14¢ minute

Anytime, anywhere

*All rates exclude applicable taxes and surcharges; are subject to change and subject to credit approval. Activation, installation and/or first month payment may be required. Digital phone is not a lifeline service; therefore, operation may be interrupted due to power outage or other natural disasters. Other restrictions may apply.

Citizens Calling Feature Packages

Click here for individual calling feature instructions.

Citizens Ultimate — $10.00

Caller ID Name and Number (and) Voicemail

Plus choose any or all of these features:

Anonymous Call Rejection
Call Forward – All
Call Forward – Busy
Call Forward – No Answer
Call Forward – Remote Activation
Call Hold
Call Waiting
Call Return/*69
Distinctive/Priority Ringing
Group Ring Find Me
Repeat Dialing
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Speed Calling up to 30 numbers
Voice/Data Protection
Warm Line
Do not Disturb with PIN* (or)
Telemarketing Screening, Basic** (or)
Telemarketing Screening, Advanced***
Caller ID Deluxe w/ Call Waiting
Three-way Calling (or)
Three-way Calling w/ Call Transfer
Personal Ringing
Teen Line

Citizens Advantage — $5.00

Caller ID Name and Number (or)
Voicemail

Plus up to 10 additional features:

Anonymous Call Rejection
Call Forward – All
Call Forward – Busy
Call Forward – No Answer
Call Forward – Remote Activation
Call Hold
Call Waiting
Call Return/*69
Distinctive/Priority Ringing
Group Ring Find Me
Repeat Dialing
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Speed Calling up to 30 numbers
Voice/Data Protection
Warm Line
Do not Disturb with PIN* (or)
Telemarketing Screening, Basic** (or)
Telemarketing Screening, Advanced***
Three-way Calling (or)
Three-way Calling w/ Call Transfer

National Do Not Call Registry

DoNotCallLogo
The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want.

You can register online at www.donotcall.gov or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register. Registration is free.