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Glossary of Terms

  Service Area
  The geographic area serviced by a telecommunication provider.  
     
  Slamming  
  The unauthorized switching of a customer’s long-distance phone service from one carrier to another without the customer’s permission. Slamming violates Federal Communications Commission (FCC) regulations.  
     
  SLC (subscriber line charge)  
  A monthly access charge paid by telephone subscribers that is used to compensate the local telephone company for a portion of its costs to install and maintain telephone wires, poles, and all other facilities.  
     
  SMTP  
  Short for Simple Mail Transfer Protocol, a protocol for sending E-Mail messages between servers. Most E-Mail systems that send mail over the Internet use SMTP to send messages from one server to another.  
     
  Station Wire  
 

The twisted wire used to connect telephone or computer stations.

 
     
  Subscriber Line  
  The telephone line connecting the end office to the subscriber’s station.  
     
  Surge Arrestor  
  A device that protects your computer or telephone equipment from being damaged by power surges. It protects from surges on the electrical input and from surges on the phone line.  
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