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Glossary of Terms

  PBX (private branch exchange)
  A private switchboard or switching system – usually on the premises of large business offices, apartment building, hotels, etc. – in which a common group of lines from the central office can receive calls, place outgoing calls and interconnect intraoffice extensions.  
     
  PIC (Preferred/Primary Inter-exchange Carrier)  
  Your telephone line’s pre-set Long Distance Carrier  
     
  Post Pay Calling Card  
  A card that allows you to place calls from any location and have them billed back to your telephone account.  
     
  POTS (plain old telephone service)  
  Basic telephone service used solely for voice transmission.  
     
  Prepaid Calling Card  
  A credit card size card that you buy at your local store. Each card comes with information that allows you to use a certain dollar amount of local or long distance phone service.  
     
  PSAP (Public Safety Answering Point)  
  The dispatch office that receives 911 calls from the public. A PSAP may be a local fire or police department, an ambulance service or a regional office covering all services.  
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