OFFICE HOURS |
Village Green
Monday - Friday 8am - 7pm
Saturday 9am - 1pm |
Corporate & Ft. Chiswell Offices
8am - 5pm |
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LOCATIONS |
Corporate Office
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Ft. Chiswell Office |
220 Webbs Mill Rd
Floyd, VA 24091 |
245 Fort Chiswell Rd. Suite K
Max Meadows, VA 24360 |
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Village Green |
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201 East Main St.
Floyd, VA 24091 |
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MAILING ADDRESS |
Corporate Office
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P.O. Box 137
Floyd, VA 24091 |
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HOLIDAY HOURS
Citizens observes and will be closed the following holidays |
New Year's Day |
Good Friday |
Memorial Day |
Independence Day |
Labor Day |
Thanksgiving Day |
Friday following Thanksgiving Day |
Christmas Eve |
Christmas Day |
Should a holiday fall on a Saturday, the preceding Friday will be observed; if a holiday falls on Sunday, the succeeding Monday will be observed. |
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PHONE NUMBERS |
Floyd Office |
Ft. Chiswell Office |
Phone: (540) 745-2111
Toll Free: 1-800-941-0426
Fax: (540) 745-3791 |
Phone: (276) 637-6485
Fax: (276) 637-3797 |
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24/7 Repair & Maintenance |
Floyd
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Ft. Chiswell |
New Castle |
(540) 745-2115
(540) 745-2116 |
(276) 637-6485 |
1-800-941-0426 |
All Other Areas: 1-800-941-0426 |
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24/7 Support
All Areas: 1-800-741-9525
Directory Assistance: Local calls 411
Long Distance: Dial 1 + area code + 555 - 1212
Time and Temperature: (540) 745 - 2036
VA Relay Service Center
TT: 711 or 1-800-828-1120
Voice: 1-800-828-1140 |
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CONCERNS |
At Citizens, our mission is to provide quality service and excellent support that is satisfactory to our customers. We realize that difficulties will sometimes occur notwithstanding all our efforts to avoid them. If your requirements are not fully met by calling our service number or difficulties are not promptly corrected, please contact our Assistant General Manager with the facts.
Dennis Reece
P.O. Box 159
Floyd, VA 24091-0159
or call (540) 745-2111 |
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